925e.com uses cookies to create outstanding and personal shopping experience.

Because Cookies affect your privacy, the law requires us to ask for your permission before creating Cookies on your device.

For more information, please visit About Cookies, Privacy Policy.

Please select your Cookies preferences on 925e.com:

To enjoy a fully functioning 925e.com, smooth shopping experience and all advance services - please select:

ALLOW ALL COOKIES

Clicking the ESSENTIAL COOKIES option will disable features that are critical for 925e.com to function. Your shopping experience will be limited, and you will miss out on most of our advance services.

ALLOW ONLY ESSENTIAL COOKIES

Clicking the NO COOKIES option will disable the website altogether and you will not be able to browse our website or shop with us.

CONTINUE WITH NO COOKIES

Remember, you can change your Cookies Consent at any time.

What are Cookies?

Cookies are small text files that are stored on your device’s browser directory or program data subfolders.

Why we use Cookies?

We use cookies for the purpose of functionality - to create an outstanding, personal, and secured shopping experience.

About 3rd party cookies:

For the main purpose of serving your orders and marketing to you, our website links to other sites such as payment gateways, shipping carriers, social networks, search engines.

These 3rd party websites have their own set of cookies and privacy policies. We cannot be held accountable for their behavior and accepts no responsibility for these linked Web sites.

We need your consent please:

Because Cookies affect your privacy, the law requires us to ask for your permission before creating Cookies on your device.

Please note: All your information and data stays on our servers and is encrypted to protect your identity - we DON’T share any of your personal information with any other sources, including 3rd party websites

Please set your Cookies Consent

For more information, please visit Privacy Policy

PRIVACY POLICY FOR 925e.com

Introduction

This policy provides information about the procedures we follow in the collection, processing and handling of personal information and data, and the measures we take and in order to protect the security and rights of users of 925e.com.

925e.com is committed to respecting our customer’s privacy by complying with international privacy standards, rules and regulations.

By visiting 925e.com, you accept and consent to the practices described in this Privacy Policy and the Terms of Use.

Why we collect personal data

We collect and use the personal data of customers and users of 925e.com solely for our own purpose and only to the extent necessary to fulfill and process their orders and to process their requests, and with the purpose of improving their shopping experience and simplifying the order processing. 

We may collect, use, disclose and/or process their personal data for several reasons. These reasons include, but are not limited to:

  • process your application and/or transaction with us or third parties.

  • use and manage our services, website, and user account.

  • enforce terms, policies, and agreements.

  • protect your personal privacy and safety, and of others.

  • maintain and administer any software updates.

  • provide customer services.

  • contact you via voice call, text message and/or fax message, email and/or postal mail that may include incidental disclosure such as disclosure of your delivery information on delivery packages.

  • conduct research, analysis and development activities to improve our services or products and/or to enhance your experience.

  • conduct marketing relating to products and/or services that we may be selling, marketing or promoting, whether such products or services exist now or are created in the future.

  • respond to or comply with legal processes as required by any applicable law, governmental or regulatory requirements.

  • any other purpose which we notify you of at the time of obtaining your consent.

Types of personal data we collect

The information we collect includes, but is not limited to:

  • name, postal address, email address, and mobile or other telephone numbers.

  • username and password.

  • payment data such as credit card number, expiration date, authorization number or code, delivery address, and billing address.

  • purchase and transaction information.

  • customer service inquiries, comments, and repair history.

  • photographs, comments and other content you provide.

  • personal or professional interests, date of birth, marital status, opinions and the like.

  • information provided about relatives, friends or other people our customers would like us to contact.

  • information obtained from third-party service providers.

How and when we collect personal data

Personal data about our customers is collected when they engage with 925e.com in any of several possible situations. These situations include, but are not limited to: 

  • in our stores

  • on our websites

  • using our apps

  • through other social media channels

  • at our events

  • through surveys

  • via text messages

  • on the telephone

Sharing the personal data

We do not disclose or share the personal information we collect about our customers except as described herein. 

We may share personal information with service providers who perform services on our behalf based on our instructions, when needed to process the contractual relationship in the context of processing orders. We do not authorize these service providers to use or disclose the information we give them except as necessary to perform services on our behalf or to comply with legal requirements.

We may disclose personal information to service providers from several categories. These categories include, but are not limited to:

  • shipping service providers

  • payment service providers

  • merchandise management service providers

  • order processing service providers

  • web hosting providers

  • IT service providers

  • drop shipping retailers

In all cases, we strictly adhere to the legal requirements. The amount of data shared is limited to a minimum.

Accessing, modifying and deleting your personal data

If you would like to update, correct, modify or delete any personal data you have already submitted to us, please do so by accessing and updating your profile. 

If you delete some or all of your personal data, you may not be able to use our services in the future without re-submitting that information.

You also have the right to ask us for access to the information that you have given us and that we hold about you. If you wish to exercise this right, please contact us. We will comply with such requests as soon as reasonably practical, unless directed otherwise by legal authorities. 

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13 years old.

Cookies 

Our website uses cookies. Cookies are small text files that are stored on a computer's browser directory or program data subfolders.

When you visit our website, cookies will be created.

We use cookies for the purpose of functionality and for making your shopping experience with us more user-friendly, effective and secure.

If you wish to prevent the storage of cookies and have control over the use of cookies and the data contained therein, you can apply appropriate technical settings in your internet browser. Already saved cookies can be deleted at any time. 

Please note that by disabling or deleting cookies, you may not be able to use all the features of this website in full.

The link below contains information about how to manage (and disable) cookies on major browsers:
https://www.aboutcookies.org/

Newsletters and email advertising

You can unsubscribe from the newsletters or email advertising at any time using the corresponding links in the newsletters or emails, through your customer account or by notifying us. Your email address will then be removed from the mailing lists.

Links, plugins, third-party cookies and services

Our website links to other sites for the purpose of marketing and providing services, such as PayPal, Google, Facebook, other social networks or service providers.

However, we do not actively send these sites any personal data.

These sites have their own set of cookies and privacy policies. We cannot be held accountable for their behavior and accepts no responsibility for these linked Web sites.

For more information about the collection and use of data by these third-party sites, your rights, and ways to protect your privacy, please refer to their respective privacy policies.

Here are links to some of these third-party sites’ privacy policies:

PayPal
Google
Facebook
YouTube

Notice to European customers (European Economic Area and Switzerland)

If you are a resident of the European Economic Area (EEA) or Switzerland, you have certain data protection rights. It is the goal of 925e.com to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you, or if you want your personal data to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where 925e.com relied on your consent to process your personal information.

​Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Security of personal data

We maintain administrative, technical and physical safeguards designed to protect your personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Retention of personal data

We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Policy changes and questions

From time to time we may update our privacy policy.  Please note that the use of the information we collect at any time remains subject to the updated privacy policy.

Whenever changes are made, we will post the updated policy on this site. We encourage you to review our privacy policy occasionally.

By using our website subsequent to the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us.

Contact

If you wish to withdraw your consent to our use of your personal information, request access to and/or correction of your personal information; if you have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us and our Data Protection Officer at anytime.

Last updated: January 14, 2019

 
925e.com Logo
- Create Your Next Collection With Us

My Wish List

SHOPPING LIST US$0.00


INFORMATION

FREQUENTLY ASKED QUESTIONS


 

How can I see your PRICES?

To view our prices and shop with us, please register and create an account with us.

Then, login to your new account and enjoy shopping with us.


 

Do I need to have a LICENSE to purchase from 925e.com?

No, it is not necessary to have a license or an official business registration to order with us.

 



Who can purchase from 925e.com?

We serve all resellers that meet our minimum order requirements:

-  Minimum 1st order, mix items: US$800.00

-  Minimum subsequent orders, mix items: US$350.00

We'd love to serve you! For special arrangements please contact us with your needs at service@925e.com


 

Can I place a SAMPLE ORDER?


Sure! Sample orders are popular among new clients who wish to examine our products and services before making their first wholesale order with 925e.com.
 
How to place a Sample Order:

Step A: Please read and accept the following conditions:

- The following conditions apply only to Sample Orders.

- Sample orders are limited to US$100 worth of products + Shipping + Insurance + $25.00 Sample-Order-Service-Fee which is required to cover our processing costs. This fee is not refundable.

- Sample Orders are Final Sale - No returns, No exchanges and No Refunds.

However, should you find yourself unhappy with any of our products, please contact us and we will do our outmost to make you happy, which is our main goal in life.

- Special Offers, Discounts and Coupons are not applicable to SAMPLE ORDERS.

- Special services such as high-resolution pictures, special packaging, etc are not available with Sample Orders.

- By placing a Sample Order with us, you consent to the conditions described in this section.


Step B: Place your Sample Order by following these guidelines:

1.    Sign in to your account on 925e.com

2.    In the search box, search for item "534-1" (Sample Order Fee) and add it to the Shopping List.

3.    Shop and add the products you would like to receive samples of to your Shopping Cart.

Please note: The minimum order quantity of some items is more than 1 unit. Please add the required quantity to your Shopping List and we will revise the quantities to 1 unit per item later.

4.    When you are done, review your Shopping List, click "Check Out" and follow the checkout process until the THANK YOU! page.

5.    You will receive an Order Confirmation email. Click the link in the email to confirm your order.

6.    Kindly allow us 1 business day to review your order and make any needed adjustments.
We will email you the final Sample Order for your approval.

7.    Please approve the final Sample Order.

8.    We will take it from there by processing and shipping your Sample Order.

9.    Your purchase will arrive to you 5 - 7 days later… Please enjoy!
 
We invite you to contact us with your feedback and requirements – we are here to serve you and support your success!

LET’S BUILD A GREAT BUSINESS TOGETHER!

 


 

 

How much is the SHIPPING COSTS to my country?


Unfortunately, it is impossible to provide an accurate answer this question because of the following variable:


A. Shipping costs are based on gross weight and box dimensions.


B. At the same time, our products vary in weight and price, with some light-weight jewels selling at higher prices than cheaper, heavy items.


Therefore, clients with an US$800.00 budget will purchase anywhere between 500 to 3,000 grams of products, making it impossible to estimate accuratly the shipping costs...


Therefore, the only way to know the ESTIMATED shipping costs for your order, is to actually place your order on 925e.com and then to click "CHECK OUT" to see the ESTIMATED shipping costs for your order.
 

(Please kindly insure that you place an order value US$800.00 or more BEFORE clicking "Check Out".)
 

If the shipping costs seems too high:
please proceed with the Checkout process until you see the THANK YOU! Page and then Email us about this issue at
sales@925e.com - we will take it from there. 

 


How can I know the IMPORT DUTIES on Jewelry imported into my country?


For the most accurate information, we suggest for you to contact your local UPS / FedEx / TNT agent, who will act as your Custom Clearing Agent and clear your future shipments for you.


Call them over the phone and tell the agent that you are about to import 92.5 Sterling Silver Jewelry from Thailand and wish to know the import duties on such goods and any other important information related to importing 92.5 Sterling Silver Jewelry into your country.

 


Is all your products are made of SOLID Sterling Silver?


While THE MAJORITY of our jewels are made-off SOLID STERLING SILVER and hallmarked with “925” or “92.5” as required by law, we also offer jewels which are made with OTHER METALS such as Copper and Brass.


FYI: if next to “Metals:” the term “925 Sterling Silver” appears, it means that this item is made of SOLID STERLING SILVER.


For your reference, we display the information regarding the materials each jewel is made-off in 2 locations:


1. Point your mouse over the "ADD TO YOUR COLLECTION" and information layer will appear, listing the materials this item is made off.


2. The same information will appear inside the ordering window under “Product Features”.


Please note: ALL of our 925 Sterling Silver jewels are hallmarked with "92.5" or "925" or "925 Silver" with the exception of fragile and tiny items which could damage if hallmarked or too small to carry the hallmark.
 

For more information regarding what is “Sterling Silver” please click here

 


Can you PRODUCE MY JEWELRY?


Please kindly contact us with your production requirement by Email to sales@925e.com

.