What are Cookies?
Cookies are small text files that are stored on your device’s browser directory or program data subfolders.
Why we use Cookies?
We use cookies for the purpose of functionality - to create an outstanding, personal, and secured shopping experience.
About 3rd party cookies:
For the main purpose of serving your orders and marketing to you, our website links to other sites such as payment gateways, shipping carriers, social networks, search engines.
These 3rd party websites have their own set of cookies and privacy policies. We cannot be held accountable for their behavior and accepts no responsibility for these linked Web sites.
We need your consent please:
Because Cookies affect your privacy, the law requires us to ask for your permission before creating Cookies on your device.
Please note: All your information and data stays on our servers and is encrypted to protect your identity - we DON’T share any of your personal information with any other sources, including 3rd party websites
Please set your Cookies Consent
For more information, please visit Privacy Policy
PRIVACY POLICY FOR 925E.com
Introduction
This policy provides information about the procedures we follow in the collection, processing and handling of personal information and data, and the measures we take and in order to protect the security and rights of users of 925E.com.
925E.com is committed to respecting our customer’s privacy by complying with international privacy standards, rules and regulations.
By visiting 925E.com, you accept and consent to the practices described in this Privacy Policy and the Terms of Use.
925E.com is a joint venture and operated by Hola Fortuner Co. Ltd and DreamPlay Co. Ltd
Phone: +(66 2) 215 4747
Email: service@925E.com
Address: 455, 15-16 Rama VI Rd, Thanon Phetchaburi, Ratchathewi, Bangkok 10400, Thailand
Why we collect personal data
We collect and use the personal data of customers and users of 925E.com for our own purpose and only to the extent necessary to fulfill and process their orders and to process their requests, and with the purpose of improving their shopping experience and simplifying the order processing.
We may collect, use, disclose and/or process their personal data for several reasons. These reasons include, but are not limited to:
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Process your application and/or transaction with us or third parties.
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Use and manage our services, website, and user account.
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Enforce terms, policies, and agreements.
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Protect your personal privacy and safety, and of others.
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Maintain and administer any software updates.
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Provide customer services.
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Contact you via voice call, text message and/or fax message, email and/or postal mail that may include incidental disclosure such as disclosure of your delivery information on delivery packages.
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Conduct research, analysis and development activities to improve our services or products and/or to enhance your experience.
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Conduct marketing relating to products and/or services that we may be selling, marketing or promoting, whether such products or services exist now or are created in the future.
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Respond to or comply with legal processes as required by any applicable law, governmental or regulatory requirements.
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Any other purpose which we notify you of at the time of obtaining your consent.
Types of personal data we collect
The information we collect includes, but is not limited to:
User provided information:
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Name, postal address, email address, and mobile or other telephone numbers.
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Username and password.
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Payment data such as credit card number, expiration date, authorization number or code, delivery address, and billing address.
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Photographs, comments and other content you provide.
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Content of inquiries and communications with 925E.com
Automatically collected information:
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Purchase and transaction data.
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Customer service inquiries, comments, and repair history.
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Personal or professional interests, date of birth, marital status, opinions and the like.
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Information provided about relatives, friends or other people our customers would like us to contact.
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Cookies, device information, IP address, location, usage data, and visitor logs.
3rd party data:
- Information on the status of payments to 925E.com
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Marketing, analytics, and tracking information from advertising partners.
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Information related to reviews about 925E.com
How and when we collect personal data
Personal data about our customers is collected when they engage with 925E.com in any of several possible situations. These situations include, but are not limited to:
Sharing of personal data
We do not sell personal information or user data to 3rd parties. We may however share personal information or user data with 3rd party service providers assisting in the operation of 925E.com. These service providers include but not limited to:
We may also share or disclose information or user data in compliance with legal requests from courts or regulators.
Accessing, modifying and deleting your personal data
If you would like to update, correct, modify or delete any personal data you have already submitted to us, please do so by accessing and updating your profile.
If you delete some or all of your personal data, you may not be able to use our services in the future without re-submitting that information.
You also have the right to ask us for access to the information that you have given us and that we hold about you. We will comply with such requests as soon as reasonably practical, unless directed otherwise by legal authorities.
For data access or deletion requests please contact:
service@925E.com
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13 years old.
Cookies
925E.com uses cookies to enable the best possible shopping experience on our website.
Cookies are small text files created when interacting with a website that are stored on a computer’s browser directory or program data subfolders. These cookies collect information about how users interact with the website and allow all of the features on our website to function as intended to provide security and an excellent user experience. Additionally, our optional marketing cookies are used to serve relevant ads to our website visitors.
You may adjust your cookie preferences at any time by clicking the Cookies Preferences link located in the footer menu. You may also clear your cookies through your browser settings. Please note that clearing or disabling cookies may impact our website functionality and your user experience.
The following link contains information about how to manage (and disable) cookies on major browsers: https://www.aboutcookies.org/
Newsletters and email advertising
You can unsubscribe from the newsletters or email advertising at any time using the corresponding links in the newsletters or emails, through your customer account or by notifying us. Your email address will then be removed from the mailing lists.
Links, plugins, third-party cookies and services
To assist us with our operations and to provide you with the best experience possible user 3rd party links, plugins, Cookies, and service providers. While we take precautions to only work with reputable providers we accept no responsibility for mishandling of data by 3rd party service providers. Any data collected and stored by 3rd parties is subject to their own individual privacy policies.
Notice to European customers (European Economic Area, The United Kingdom and Switzerland)
If you are a resident of the European Economic Area (EEA) or Switzerland, you have certain data protection rights. It is the goal of 925E.com to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
If you wish to be informed what personal data we hold about you, or if you want your personal data to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
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The right to access, update or to delete the information we have on you.
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The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
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The right to object. You have the right to object to our processing of your Personal Data.
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The right of restriction. You have the right to request that we restrict the processing of your personal information.
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The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
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The right to withdraw consent. You also have the right to withdraw your consent at any time where 925E.com relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Your personal data is processed under the following legal bases:
Consent: Optional and non-essential data used for activities including customization, cookies, surveys, and marketing.
Contract: This data is necessary to provide a requested service including account creation, order processing, shipping, and customer service.
Legitimate Interest: This data is used for operations, improvements, and security of our business. Use this data is minimalized in order to observe your rights and privacy expectations. We record and process this data for the purposes of but not limited to: security, fraud prevention, analytics and performance monitoring, improving products or services, and limited marketing activities.
Legal: Mandatory data that we are obligated to keep by law. You cannot opt-out or delete this data. It is used to comply with tax, accounting, and other legal business record keeping requirements. For the necessary operation of our business we may transfer your data to location outside of your home country or the country from which you accessed our website or services. In the event that your data is transferred internationally we take measures to ensure that your data and privacy are protected.
Security of personal data
We maintain administrative, technical and physical safeguards designed to protect your personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
Retention of personal data
We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention is required or permitted by law. We are required to maintain certain personal data for accounting and tax compliance for no less than five years.
Policy changes and questions
From time to time we may update our privacy policy. Please note that the use of the information we collect at any time remains subject to the updated privacy policy.
Whenever changes are made, we will post the updated policy on this site. We encourage you to review our privacy policy occasionally.
By using our website subsequent to the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us.
Contact
If you wish to withdraw your consent to our use of your personal information, request access to and/or correction of your personal information; if you have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us and our Data Protection Officer at anytime.
Phone: +(66 2) 215 4747
Email: service@925E.com
